About process packages

As part of the WorkZone Process installation all standard process packages are installed but only the Basis process package is enabled by default. You can enable other packages using WorkZone Configurator. See Activate process packages.

To install and activate customer specific packages, use the WorkZone Process Package Loader. See Install and activate customized process packages.

The table below gives you an overview of which processes and service workflows are included in the different process packages.

Package name Processes/Service workflows in packages

Basis

Hearing (Basis)

Submission (Basis)

Mailbox monitoring

Mailbox handler

Create report

Process monitoring

Case monitoring

Extended

Distribution (Extended)

Submission (Extended)

Submission (Advanced)

Agency

Ministerial

ExternalCommunication

SmartPost

e-Boks message handler

F2

F2 requisition handler

F2 delivery

F2 information

F2 update

CaseActivity (Demo)

Public access

InteractConnector Interact connector